Featured Customer Stories
See how our partners leverage CXP, CDP and ChatAI to drive customer experience, engagement and retention
Find out the exact way your customer value can be boosted
People who trust us
There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one.
“I’m using TrustYou Analytics and the dashboard to get an overall overview about the reputation. TrustYou groups all reviews and we receive data that can be clustered and analyzed. We save time and we gain knowledge about the individual hotels and the entire group. TrustYou delivers the right data to identify strengths and weaknesses that help us to learn what the guest wants and needs.”
“We have been using TrustYou for four years now. The daily monitoring and daily downloads of reports is an essential feature for our quality department. Our goal is to meet the needs of our customers by delivering the best value for money experience to improve the customer journey and learn from them during and after the stay.”
TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings.
We are using TrustYou’s Marketing, Surveys and Guest Feedback Analysis. Working with TrustYou gives us insights about what guests are saying about us. For us, getting actionable guest data and digging deep is essential to make the most impactful changes and to drive our product and offers.
[TrustYou] feeds into the decision making of all areas of the organization. The data helps to validate all initiatives put into practice in the organization as we can measure the effects on customer’s satisfaction instantly.