Unleash the power of a partnership with TrustYou, a dynamic industry leader driving excellence in customer experience, feedback and data management. With a robust suite of products like CXP, CDP and aiAgents, TrustYou empowers hotels worldwide to understand customer sentiments, make data-driven decisions, and enhance guest satisfaction at every touchpoint.
Technology Providers
TrustYou partners with these cutting-edge technology providers:
Apaleo provides an open, cloud-based platform for seamless hotel management and enhanced guest experiences.
Cendyn is a leading provider of innovative technology solutions that drive revenue and enhance guest experiences for the hospitality industry.
Cloudbeds is a cloud-based hospitality management platform that unifies operations, distribution, guest engagement, and analytics for lodging businesses.
D-EDGE provides cloud-based e-commerce solutions to optimize hotel distribution and revenue management.
eRevMax is a global software and services company specializing in connectivity, market intelligence, and revenue and distribution management solutions for the hospitality and travel industries.
Google specializes in internet services, including search, advertising, cloud computing, and software.
Guestline offers cloud-based software for hotel management, distribution, and guest engagement.
Hotelkit offers a digital platform to streamline communication and operations for hotel teams.
Hotline Software offers modular hotel management solutions, including reservation, billing, and guest administration tools, with cloud-based access.
Ibelsa offers cloud-based hotel management software with tools for reservations, guest management, billing, and web booking integration.
IDeaS is a global leader in hospitality revenue management, offering cloud-based software and advisory services to optimize pricing, forecasting, and profitability for hotels and related industries.
Infor is a global leader in cloud-based, industry-specific enterprise software, offering solutions that combine deep industry expertise with cutting-edge technology to help organizations innovate and lead.
Mailchimp is a leading marketing automation platform that enables businesses to create, send, and analyze email campaigns, manage audiences, and utilize AI-driven tools to enhance customer engagement and drive growth.
Mews is a cloud-based hospitality management platform that automates hotel operations and enhances guest experiences through features like reservations, payments, and property management.
Oracle OPERA is a comprehensive property management system designed for the hospitality industry, offering functionalities such as reservations, loyalty programs, sales and catering, and advanced reporting to enhance guest services and operational efficiency.
Planet, formerly known as Protel, offers integrated property management software and payment solutions for the hospitality industry, enabling hotels to efficiently manage operations and enhance guest experiences.
Profitroom provides tools like booking engines, channel managers, and marketing automation to boost hotel performance and direct bookings.
Seekda is an Austrian company specializing in hotel management software, offering solutions such as booking engines, channel managers, and payment systems to enhance hotel operations and increase direct bookings.
SIHOT offers modular hotel management software, including PMS, CRM, and booking tools, to streamline operations and enhance guest experiences.
SiteMinder is a global hotel commerce platform that enables hotels to attract, reach, and convert guests across the globe.
StayNTouch is a cloud-based hotel property management system (PMS) that streamlines operations, enhances guest experiences, and integrates with various hotel technologies.
Hotel Association
TrustYou is part of the following hotel associations and purchasing organizations:
DEHOGA Deutsche Hotelklassifizierung GmbH oversees the official hotel star rating system in Germany, ensuring quality standards across the hospitality industry.
The Association Hôtellerie du Québec (AHQ) is a professional organization representing Quebec’s hotel industry, advocating for its interests and providing support to its members.
HOGAST Deutschland is a leading purchasing organization for the hospitality industry, offering members optimal procurement conditions, modern purchasing tools, and a comprehensive range of industry-specific services.
HotellerieSuisse is the Swiss hotel industry association, representing over 2,000 hotels and accommodation providers, and offering services such as hotel classification, political advocacy, and professional training.
The Austrian Hotelier Association (ÖHV) represents Austria’s hotel industry, offering advocacy, training, and industry support.
ServiceQualität Deutschland certifies and supports businesses in improving service quality in tourism and hospitality.
Swiss Quality Hotels is a collection of 50 quality-oriented hotels across 40 destinations in Switzerland, offering authentic hospitality and high standards.
Ringhotels is a German hotel group offering regional authenticity and personalized hospitality across 63 locations.
Hotel Marketing Association
TrustYou is part of the followingHotel Marketing Associations:
HoGa-Netz is a German network supporting the hospitality industry by offering services in marketing, sales, procurement, and personnel management to enhance the competitiveness of hotels and restaurants.
HSMA Deutschland is a hospitality association connecting professionals to share knowledge in marketing, sales, technology, and sustainability.
HSMAI is a global organization supporting hospitality professionals in sales, marketing, and revenue management through education and networking.
Partner with TrustYou
TrustYou lauched in 2008 with a simple idea: use feedback to increase your customer value
From the outset, we grasped the potential inherent in receiving feedback – be it from the market, our customers, or our own employees. When companies actively heed this feedback, they build trust, enhance decision-making, and ultimately achieve success. Our commitment lies in spearheading a platform that simplifies the process of listening to feedback, making it both potent and actionable.
TrustYou nowadays
What’s your passion? We believe in the power to listen.
Now TrustYou counts team with 160+ feedback experts. Our pursuit is excellence in customer satisfaction, deeply ingrained in an open feedback culture. Our team stands as our most valuable asset, with our collective teamwork and collaboration yielding optimal outcomes. Each team member possesses a distinct voice, one that is valued and actively contributes to the success of TrustYou.
We embody our principles. At our core, we hold the belief that success hinges on actively listening to feedback. We take raw data and transform it into a narrative that is accessible to all, fostering understanding and empowering individuals to make informed decisions.
What value do we bring?
Our products have a huge impact on the hospitality industry.
Harnessing the capabilities of big data, machine learning, and natural language processing, we extract and convert millions of guest reviews from the internet. This results in a comprehensive overview tailored for both hoteliers and travelers. Renowned industry giants such as Google and Accor Hotels place their trust in our accomplishments
As a team, we collaborate tirelessly to enhance our products, incorporating client feedback into our innovative ideas and actively seeking new markets and solutions.
Become our partner
Lets us show how TrustYou powers business to easily manage guest surveys, improve your online reputation, with minimal effort.
