Category: Customer Experience Platform

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Customer Experience Platforms vs. Traditional Customer Service

AI generated image of a woman at a hotel pool in the clouds

How a CXP’s Real-Time Analytics and Survey Dashboards Enhance Guest Satisfaction

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What is a Customer Experience Platform?

AI generated image of an aircraft travelling away from a hotel in the clouds

Unveiling the Future of Hospitality: Ben Jost’s Insights on AI Innovation and Guest Experiences

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What Are Travelers Looking for in a Hotel? Insights into Modern Guest Expectations

Unlocking the Potential: Exploring the Versatility of TrustYou’s Customer Experience Platform

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The Ultimate FAQ Guide: How CXP Can Transform OTAs and Boost Their Performance

Frequently Asked Questions About CXP: Boosting Destinations with Cutting-Edge Technology

Hotel quality measures

Why hotel quality should be right next to price as a KPI in 2022

Quality by Grupa UNA and TrustYou

TrustYou Top Interview: Quality is at the Core of the Guest Experience

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