André Kaufmann and Georg Thanner from TrustYou discussed what you can do with this data at DSTNCMP24 in Bregenz. Here is a summary of the presentation, as well as, an analysis of the surveys that participants answered during the event.
Let’s take a look at all the potential touch points within a user journey to see how to provide a seamless, engaging experience.
Serving a multitude of industries, TrustYou’s products go beyond hotels and cater to an extensive range of clients, offering untapped potential.
In this FAQ-style blog post, we’ll explore how CXP can revolutionize OTAs, improve their performance, and help them thrive in the digital age.
Let’s explore how CXP can empower destination marketing organizations (DMOs) to stay ahead of the competition and deliver exceptional hospitality in a post-pandemic world.
The hospitality and tourism industry, with its evolving landscape, must strike a balance between embracing technology, fostering innovation, and creating unforgettable experiences for visitors.
Explore how artificial intelligence (AI) impacts the guest experience in the hospitality industry I Three key benefits and challenges.
We all know by now that the “new year, new me” mantra rarely survives past January. In our personal lives, after the year we’ve had – or better yet, survived
While hotels around the world are preparing for recovery and reopening, one thing is more and more clear: travel and hospitality are now significantly different than even just a few
Keeping a close eye on your hotel’s reputation and performance should always be a priority. In times of crisis, tracking, reporting, and getting an inside view into your guests’ experience
