If addressing guest feedback keeps you up at night, why not get inspiration from some of the best? Here are five examples of hotel managers responding to reviews like stars.
In an enchanted atmosphere, where the placid waters of Lake Garda merge with the majestic surrounding mountains, stands the emblem of refined hospitality: Garda Hotels Italia (GHI). We had the
Wir haben die aktuellsten Forschungsergebnisse über die Art und Weise, wie Menschen Feedback lesen, ausgewählt – und einige wichtige Maßnahmen zusammengestellt, die Ihnen dabei helfen können, Gästebewertungen zu nutzen, um
We’ve selected the most recent data on how people read feedback – and put together some key actions that can help you leverage guest reviews to get more bookings. It’s
There are two things that you need to be aware of when working in today’s hospitality business. One, your time is precious. Two, Google guest reviews are your golden ticket
