Stop customer problems from becoming lost revenue
Respond to all reviews and surveys from one inbox
Reduce response time by 80%+ with responseAI
Search for reviews by keyword to identify trends
Customizeable filters to match your workflow
Email notification for every new review
Collect experience data with surveys
Customize your survey with our powerful editor
Unlimited surveys: pre-, during-, post-stay
Create and maintain your custom question library
Track and improve on customer sentiment
Brand and portfolio insights via segmentation
Deep-dive into customer sentiment
Benchmark against competitors and brands
Save time and money with responseAI
Create personalized responses in the language of your guest
Customize to your tone of voice and brand
Keep your staff focused on excellence with summaryAI
Easy to understand AI summary of positive and negative reviews
Explore More About Our Other Products
The Customer Data Platform (CDP)
- Merge customers' footprint into one source of truth, understand audiences with the help of AI, market and communicate to them and measure your returns.
The chatAI Platform
- Provide answers faster than humanly possible, ensure automatic personalized recommendations for more bookings and lower operational cost.
Transform insight into impact!
Our platforms collectively aggregate public and private customer data for 1m+ accommodations, 100k partners are trusting our services. We operate in more than 100 countries with local and global teams of 150+ employees in a 100% remote setup.