TrustYou for Independent Hotels & Accommodations
Hoteliers, managers, and operating staff are the first responders to any guest communication. Start the conversation, analyze your feedback, and promote your success.
Hoteliers, managers, and operating staff are the first responders to any guest communication. Start the conversation, analyze your feedback, and promote your success.
Hoteliers are being faced with a multitude of challenges, from staff turnover to staggering occupancy, all while trying to meet their guests’ ever-changing needs. TrustYou’s experience platform acts as an extension of your hotel staff to make your day-to-day job easier, never harder.
Now we won’t miss a request, comment, or question from our guests. Everything is coming through one single channel that can be monitored in real-time. We can also check that the matter is handled on time, who handled it, and what the outcome was.
Schedule outreach or one-time broadcast messages in order to communicate important news to your guests. Respond to incoming messages faster with saved templates.
Get StartedWhen understanding your survey responses, use question segmentation to search by specific question. In just one step, find out what guests would stay with your property again.
Get StartedSet up email notification alerts in real-time, or as a daily round-up, regarding new survey responses, online reviews, guest messages, and more.
Get StartedSee how you stack up against competitors and access the highest quality semantic technology that provides your hotel clear and immediate visibility into what your guests are saying about your hotel.
Get StartedReview Marketing
Live Survey
Post-Stay Surveys
Reputation Management
Are your guests leaving fewer reviews than you expect? Here are 4 ways for hoteliers to get more feedback from guests. Before making a buying decision, most of us are looking for opinions and recommendations…
Revenue management is in firm focus for hoteliers as the travel industry starts to recover in many regions. Yet, if quality measurements are not given the same priority over the pandemic recovery period, it could…
If you're interested in getting your company's technology, or a technology that you work with, connected to TrustYou, please contact us!