Based on our experience, we recommend a 5-step roadmap to guarantee a smooth transition, high user adoption, and effective use of the new platform.
For an enterprise, we know it’s especially important to develop and conduct change management and user migration programs.
We have experience in conducting global programs and onboarding clients in many different sizes and scopes with a compressed timeline.
GET A PRICE QUOTE"As a technical consultant at TrustYou, I assist you with the account setup and onboarding to ensure a smooth start with us. I am here to advise you on how to connect different systems with TrustYou and provide support if technical challenges come up."
Aiste Butkute, Technical Consultant
"I am part of TrustYou’s global client success team and we are here to help you with your daily work. I want you to get the best value out of our product and benefit from all the features as well as represent the customer’s voice inside TrustYou."
Kiran Wallner, Client Success Manager
"As a Key Account Manager, I am your dedicated representative and point of contact. I offer strategic advice and address commercial related questions for your ongoing success with us."
Uli Junker, Key Account Manager
We know that every business is different and this is why you can choose the service bundle that best meets your needs.
GET A PRICE QUOTEOur support and account management teams ensure partnership success in the long term.
Get StartedRight from the start, you will have a clear picture of your implementation plan and onboarding strategy. We ensure you know and feel comfortable with your TrustYou Key Account Manager before you sign a contract.
Surveys, and Messages, and Users - oh my! Implementing a new platform can be scary, and that’s why we provide hands-on support and access to a dedicated Key Account Manager. All users will get the training they need for a smooth start.
Training and support don’t end with onboarding. Your individual hotel users will have continuous access to our Client Success Team, while your Key Account Manager establishes regular communication with your corporate team.